How Home With Makeover collects, uses and protects the information you share with us — in plain language.
Your trust matters to us, so we keep this simple: we collect what we need to answer your enquiry and send the communications you ask for, we look after it carefully, and we never sell it.
When you contact us, request a quote, subscribe to our newsletter or use the unsubscribe form, we collect the details you choose to share. That typically includes your name, email address, phone number, project location and a description of the work you are considering.
When you browse our website, our hosting provider records basic technical information such as the pages you visit and the device and browser you use. This helps us keep the site working properly and understand which pages are useful.
We do not sell your personal information, and we do not use your details for unrelated marketing.
Cookies are small files stored by your browser. Our site uses them to remember basic preferences and to measure how the website is used in aggregate. You can block or delete cookies in your browser settings at any time; the site will still work, though some features may behave differently.
We send newsletters only to people who have subscribed. Every email includes a clear way to unsubscribe, and our Subscribe and Unsubscribe pages work at any time. If you ask us to stop, we will stop marketing emails — although we may still contact you about an active project, quote or warranty matter.
We share information only with the people who need it to deliver your project — for example, specialist trade partners, suppliers arranging a delivery, or service providers who host our website and manage our email list. These providers work under contract and may only use your information for the purpose we specify. We may also disclose information where the law requires it.
We keep enquiry and project records for as long as we need them to serve you and to meet our legal and warranty obligations, then delete or anonymise them. Reasonable technical and organisational safeguards protect the information we hold, and access is limited to team members who need it. No method of transmitting or storing data is completely secure, so we encourage you not to send sensitive documents by email unless we have agreed a safer route.
To make a request, email info@homewithmakeover.com or call us. We may need to confirm your identity before we act, and we will respond within a reasonable period.
Our site links to external services, such as map providers and social platforms. Those services have their own privacy practices, and this policy does not cover them. Where we embed a map, the provider may set its own cookies when the map loads.
Our services are intended for adults arranging work on their own homes. We do not knowingly collect personal information from children.
We review this policy regularly and will publish any changes on this page. If a change significantly affects how we use your information, we will make that clear on the website.
For any privacy question, including newsletter and unsubscribe requests, contact us at info@homewithmakeover.com or +1 402-498-4466. Our studio address and opening hours appear on the Contact Us page.
Email info@homewithmakeover.com or call +1 402-498-4466. Studio address and opening hours are listed on our Contact Us page.